Privacy Policy

Introduction

Kuwell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

Your name and contact information (email address, phone number)
Information about your lifestyle, habits, and consultation preferences
Any other information you choose to share with us

Automatically Collected Information

When you visit our website, we may automatically collect:

Technical information about your device and browser
Your IP address and approximate location
Information about how you use our website (pages visited, time spent, etc.)
Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use your information for the following purposes:

To provide nutrition consultation services and respond to your enquiries
To communicate with you about our services
To improve our website and services
To comply with legal obligations
To protect our rights and interests

Legal Basis for Processing

We process your personal information based on:

Your consent (when you submit a contact form or agree to receive communications)
Legitimate interests (to operate our business and improve our services)
Legal obligations (when required by law)

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who help us operate our website and business (e.g., hosting providers, email services)
Professional advisers (e.g., legal, accounting)
Law enforcement or regulatory authorities when required by law

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, we will securely delete or anonymise your information.

Your Rights

Under UK data protection law, you have the following rights:

Right to access: Request copies of your personal information
Right to rectification: Request correction of inaccurate information
Right to erasure: Request deletion of your information
Right to restrict processing: Request limitation on how we use your information
Right to data portability: Request transfer of your information to another service
Right to object: Object to our processing of your information
Right to withdraw consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Kuwell
3 Park Terrace
Portsmouth PO1 3AY
United Kingdom
Phone: +44 2392 714 509
Email: [email protected]